Update on library services

 

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Winnebago County COVID-19 Updates

Oshkosh Public Library Curbside Pickup YouTube video: Run time 2 min. 7 sec.

 

July 31, 2020

The library is now offering limited expanded services, allowing individuals in the library by appointment only to use our internet computers. Materials continue to be available only via curbside pickup.

Learn more about using a library computer; free faxing, printing, photocopy or notary service; and how to schedule an appointment for any of these services here.

Find out how to arrange for curbside pickup of library materials here. Staff is happy to help patrons of all ages select materials. Call 236-5205 (adults) or 236-5208 (children).

Discover the wide range of digital resources available with a library card.

Staff is here to answer your questions during regular hours. There are several convenient ways to contact the library:

Information Services    920-236-5205
Children's & Family Outreach     920-236-5208
Email questions to Reference@oshkoshpubliclibrary.org
Chat service is also available at oshkoshpubliclibrary.org or by text at (920) 315-8838. Message and data rates may apply.

July 22, 2020

Based on a recently released study, Wisconsin's Department of Public Instruction has recommended quarantine time for returned library materials be increased to four days. Oshkosh Public Library has been quarantining materials for 72 hours. This change may increase wait times. No fines are assessed while materials are quarantined.

June 19, 2020

Oshkosh Public Library will resume contactless curbside pickup of library materials on Mon., June 22. The service was suspended after a staff member tested positive for COVID-19. The affected staff member has recovered, and no additional cases have been reported at this time.

The library will also start accepting returns of library materials to the drop boxes on Mount Vernon Street starting June 22. The library building has been sanitized as recommended by CDC guidelines.

As curbside service resumes, here’s what you need to know:

  • Patrons may return library materials to the drop boxes on Mount Vernon Street starting June 22.
  • Patrons can continue to place holds on library materials at oshkoshpubliclibrary.org or call 920-236-5205 (Information Services) or 920-236-5208 (Children’s & Family Outreach).
  • Staff will call patrons to schedule pickup appointments, including individuals whose appointments were cancelled when service was suspended. If you have questions about your appointment or need to reschedule, please call 236-5203.
  • Due dates for all materials have been extended to June 25 or later.
  • Because items owned by Oshkosh will be checked in first, materials from other libraries may continue to appear on patrons’ accounts after they are returned. Fines will not be assessed during that period.
  • The library will continue to quarantine materials for 72 hours after they are returned so wait times may be longer than usual. No fines are assessed while materials are quarantined.

The library building remains closed to the public. Staff are available during regular business hours to provide assistance. There are several convenient ways to contact the library:

  •  Information Services    920-236-5205
  • Children's & Family Outreach     920-236-5208
  • Email questions to Reference@oshkoshpubliclibrary.org
  • Chat service is also available at oshkoshpubliclibrary.org or by text at (920) 315-8838. Message and data rates may apply.

We appreciate your patience and support as we work to serve you in a way that is safe for our staff and community.

June 10, 2020

The library is temporarily suspending curbside pickup of library materials, after a staff member tested positive for COVID-19. All staff who had contact with the employee who tested positive are being quarantined for 14 days, as recommended by the Centers for Disease Control and Prevention.

Because the procedures for contactless curbside pickup were developed using CDC guidelines and were reviewed by the Winnebago County Health Department prior to implementation, it is unlikely that library patrons experienced exposure that would put them at risk.

Here's what you should know:

  • Previously scheduled curbside pickup appointments will be cancelled and no new appointments will be scheduled at this time.
  • The library will not accept returns of library materials at this time and the drop boxes outside the library on Mount Vernon Street will be temporarily closed.
  • The library building is being sanitized as recommended by CDC guidelines.
  • Due dates for all materials have been extended to June 25.
  • Holds placed on library materials will not be filled until further notice.

The health and safety of our staff and community remains our top priority. We will continue to follow the recommendations of the CDC and the Winnebago County Health Department and will resume curbside services when it is safe for the public and library staff.

The library remains closed to the public but will continue to answer your questions by phone, email, text and online chat. Contact us anytime during regular business hours:

  •  Information Services    920-236-5205
  • Children's & Family Outreach     920-236-5208

Email questions to Reference@oshkoshpubliclibrary.org
Chat service is also available at oshkoshpubliclibrary.org  or by text at (920) 315-8838. Message and data rates may apply.

As always, we thank you for your patience and support.

June 5, 2020
The Oshkosh Public Library has developed a phased-in approach to expanding library services, using public health data to determine when increased levels of service can be offered in a way that is safe for the community and library staff. A message from our director.

Service updates
Contactless curbside pickup
A convenient “grab & go” way for you to get books, movies and music from the library. Here’s how it works.

Questions?
We’re here to take your calls! Whether you need help connecting with community resources, want recommendations for what to read next, or have any type of general question, we can help. Call anytime during regular business hours:

  • Public Services   920-236-5203
  • Information Services    920-236-5205
  • Children's & Family Outreach     920-236-5208

Or email questions to Reference@oshkoshpubliclibrary.org.
Chat service is also available at oshkoshpubliclibrary.org  or by text at (920) 315-8838. Message and data rates may apply.

Apply for a library card to start checking out materials or using online resources.

Summer reading begins June 15!
This summer we’re taking our Summer Reading Challenge online, offering an easy and convenient way to track summer reading and activities on your computer, smartphone or tablet. Check back here to learn more about our 2020 Summer Reading Challenge, powered by Beanstack.

Summer programs for all ages
We have a full lineup of virtual programs and activities that you can do at home or around the community when it is safe and convenient for you. Check out our calendar.

Digital resources
Books, movies, music, research tools and more are available to you online.
Browse and borrow eBooks and audiobooks with Hoopla and the Libby app. Dig into local history or trace your family history with Ancestry – now available to use at home. Take an online course or research a favorite topic.

Due dates, fines, returning items

  • Please continue to return items to the drop boxes outside the library on Mount Vernon Street. The book drop at Evergreen remains closed.
  • We are now filling holds on materials from all Winnefox libraries. Thank you for your patience as all materials will be quarantined for 72 hours upon their arrival. This will affect wait times.
  • Regular due dates for materials are once again in place and fines will be assessed for late returns.
  •  Patrons are also receiving email notices when holds are available, materials are coming due or are overdue.
  • Shoutbomb text messaging service is not available at this time.
    *Please note that because all materials are quarantined for 72 hours after they are returned they will still appear on your account during that time. No fines will be assessed for that time period.

We appreciate your patience and understanding as we do our best to serve you in a way that is safe for our staff and community.