A library card can help you stay connected, with online resources for reading, learning and entertainment. If you don't have a library card, it's not too late to get one.
How can I apply for a library card while the building is closed to the public?
Start on the library’s homepage and click on the My Account link under the Search Bar:
That will take you to this screen:
Click on Get a Library Card. Answer a couple of questions, fill out a form, and you will be eligible for a 30-day temporary account. If you have any problems or questions, give us a call at (920) 236-5203 or (920) 236-5205 during normal library hours and a staff member will help you.
While we’re closed, we’re waiving the photo ID requirement and issuing permanent cards, which grant full access to the library’s online resources. Circulation staff will monitor the incoming applications from 8 am. to 4 p.m. on weekdays and send your account number and PIN via email. You’ll receive a library card in the mail at a later date.
My library card is expired or about to expire. How do I renew?
Library cards will not expire during this time.
What library resources can I use while the library is closed?
The library has a lot of online options for entertainment and learning. This includes Ancestry.com, Hoopla, Libby/Overdrive, Gale Courses, research databases and much more.
Will I be charged late fees if my items are due?
The due dates for all checked-out materials has been extended to April 24 and will continue to be extended until after the building re-opens to the public. No late fees will accrue on materials that were originally due during the closure period. Keep your materials until we resume services. For more details, check out the Winnefox website.
Are the book drops open?
The book drop at Evergreen Manor is closed. The book drop on Mount Vernon Street is open, however you can keep your materials, regardless of due date, until we resume services.
What do I do about my holds?
Your individual holds have been suspended, which means that when services resume, you will receive your materials in a timely manner.
Can I place new holds through the catalog?
All holds are being suspended and will not be filled until most libraries in the Winnefox system re-open to the public.
I’m having trouble using your online services such as Overdrive and Hoopla. Can I get tech help?
You can call the library’s Information Services Desk at (920) 236-5205. The library’s phones are staffed during regular library hours.
Mon. - Thurs. 8 a.m. - 8 p.m.
Friday 8 a.m. - 6 p.m.
Saturday 9 a.m. - 5 p.m.
Sunday 1 - 5 p.m.